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A) Create scripts that your team must use when serving customers.
B) Have daily status check-in meetings to make sure they are working on the right things.
C) Give them a goal and let them figure it out.
D) Develop a set of defined principles that will help them operate autonomously.
B) Have daily status check-in meetings to make sure they are working on the right things.
C) Give them a goal and let them figure it out.
D) Develop a set of defined principles that will help them operate autonomously.
