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True or false? Asking open-ended questions with a client during a negotiation encourages them to speak plainly.

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  True or false? Asking open-ended questions with a client during a negotiation encourages them to speak plainly.     True — questions starting with “why,” “what,” and “how” will position the client to explain their thinking and get you closer to an open, human conversation. False – because most negotiations aren’t negotiations. If you […]

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